Effective Date: October 12, 2026 Last Updated: October 12, 2026
This page has two parts:
Part 1: Privacy Policy explains what information we collect and how we use and protect it.
Part 2: Terms and Conditions explains the rules for using our website and the basics of how we work with you.
Please read both. By using our website or requesting our services, you agree to both parts.
Titan Roofing Pros LLC Atlanta, Georgia 30318 Phone: (404) 207-9189 Email: [email protected]
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PART 1: PRIVACY POLICY
Your privacy matters to us. This policy explains what we collect, why we collect it, who we share it with,
and the choices you have. We keep it simple: we use your information to help you with your roof, and we do not sell it.
P1. Information We Collect
Information you give us. When you fill out a form, call us, text us, book an inspection, or work with us, you may give us:
Your name, phone number, email address, and property address
Details about your roof and your request (damage, storm date, roof age, photos, videos)
Insurance information, such as your insurance company, claim status, claim number,
adjuster details, and any estimate or denial letter you upload
Information about your preferred appointment times and communication preferences
Anything you tell us in emails, texts, calls, reviews, or surveys
Information collected automatically.
When you visit our website, we and our service providers may collect:
Device and browser type, IP address, and general location
Pages you view, links you click, time on site, and the website that sent you to us
Information from cookies, pixels, and similar tools (see Section P6)
Information from our work with you.
During a project we may create records such as inspection notes, photos, measurements,
estimates, contracts, invoices, warranty records, and payment status.
Calls to or from our business may be recorded or monitored for quality,
training, and record keeping. We will let you know at the start of a call if it is being recorded.
Please do not send us sensitive numbers. Never include your Social Security number,
bank account number, or full credit card number in a website form, text, or email.
If we need payment information, we will collect it through a secure payment method.
Financing applications are completed on the lender's own secure site.
P2. How We Use Your Information
We use your information to:
Respond to your request and schedule inspections, estimates, and service.
Prepare estimates, documentation, and contracts.
Help you with the insurance claim process when you ask us to.
Coordinate your project, including materials, crews, permits, and scheduling.
Send appointment reminders, project updates, and service messages
Send helpful information and offers, if you have agreed to receive them.
Process payments and manage invoices and warranties.
Request reviews and feedback.
Improve our website, advertising, and customer service.
Protect against fraud and misuse, and meet legal and insurance requirements.
P3. Who We Share Information With
We do not sell your personal information.
We share information only as needed to serve you and run our business:
Service Providers:
Companies that help us operate, such as our website and marketing platform (FG Funnels), CRM, email and text messaging providers, call tracking and phone systems, scheduling tools, payment processors, cloud storage, and accounting software. They may use your information only to provide services to us.
Your Insurance Company:
If you ask us to help with a claim, we share the documentation, photos,
and estimates needed for your claim with your insurer or adjuster, at your direction.
Financing Lenders:
If you choose to apply for financing, you are sent to an independent lender. Your application is handled by that lender under its own privacy policy.
Suppliers, Subcontractors, and Inspectors:
As needed to order materials, schedule work, and pass permits and inspections.
Advertising and Analytics Platforms:
Tools such as Google and Meta may receive limited website activity data through cookies and pixels (see Section P6).
Professional Advisors:
Attorneys, accountants, and insurers who help us run the business and are bound to keep the information confidential.
Legal and Safety Reasons:
When required by law, court order, or to protect our rights, property, or safety, or yours.
Business Changes:
If our business is sold or merged, your information may transfer to the new owner, who must honor this policy.
Text messaging (SMS) Information:
No mobile information, phone numbers, or text message opt-in data
will be shared with third parties or affiliates for their marketing or promotional purposes.
Text consent is never sold or shared for marketing.
P4. Text Messages and Email
If you give us your phone number and agree to it, we may text you about your request, including appointment reminders, estimates, claim and project updates, and follow-ups. We may also send marketing messages if you agree to them.
Consent to receive texts is not a condition of buying any goods or services.
Message frequency varies. Message and data rates may apply.
To stop texts, reply STOP at any time. For help, reply HELP or call (404) 207-9189.
You can unsubscribe from marketing emails using the link at the bottom of any email.
We may still send service messages about an active project.
P5. How Long We Keep Information
We keep your information as long as needed to serve you, handle warranties and follow-up, meet legal,
tax, insurance, and accounting requirements. Project and warranty records may be kept for several years.
When we no longer need information, we delete it or make it anonymous.
P6. Cookies, Pixels, and Tracking
Our website uses cookies and similar tools to make the site work, understand how people use it, and measure and improve our advertising. These may include analytics tools, advertising pixels (for example Google and Meta), call tracking, and our website platform's own tracking.
Some of these tools may be used to show you our ads on other websites and social media after you visit our site (often called retargeting).
Your Choices:
Change your browser settings to block or delete cookies (some parts of the site may not work as well)
Use the ad settings in your Google and Facebook/Instagram accounts to limit ad personalization
Use opt-out tools such as optout.aboutads.info
Some browsers send a "Do Not Track" or Global Privacy Control signal.
Our site may not respond to every such signal, but you can use the choices above.
P7. How We Protect Your Information
We use reasonable physical, technical, and administrative safeguards,
such as password protection, access limits, and secure platforms.
No website or system can be 100% secure, so we cannot guarantee absolute security.
If we learn of a breach that affects you, we will notify you as required by law.
P8. Your Choices and Rights
You can ask us to:
Tell you what personal information we have about you
Correct information that is wrong
Delete your information (we may need to keep some records for legal, insurance, tax, or warranty reasons)
Stop contacting you by text, email, or phone
To make a request, email [email protected] or call (404) 207-9189. We may need to confirm your identity first.
Depending on where you live, you may have additional rights under your state's laws, and we will honor valid requests as the law requires.
P9. Children
Our website and services are for adults. We do not knowingly collect information from children under 13.
If you believe a child has given us information, contact us and we will delete it.
P10. Links to Other Websites
Our website may link to other sites, such as lenders, review sites, and social media.
We are not responsible for their privacy practices. Please read their policies.
P11. Changes to This Privacy Policy
We may update this policy from time to time. We will change the "Last Updated" date at the top of this page.
Using our website after an update means you accept the updated policy.
P12. Contact Us About Privacy
Titan Roofing Pros LLC Atlanta, Georgia 30318
Phone: (404) 207-9189 Email: [email protected]
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PART 2: TERMS AND CONDITIONS
These Terms explain the rules for using our website and the basics of how we work with you when you request an inspection, estimate, insurance claim help, or roofing services. If you do not agree, please do not use the website or request our services.
1. Who We Are
Titan Roofing Pros LLC ("Titan Roofing Pros," "Titan," "we," "us," or "our") is a Georgia roofing contractor that provides roof inspections, roof repair, roof replacement, storm damage restoration, and insurance claim documentation support.
We are a woman-owned business serving homeowners and property owners across Georgia.
2. Using This Website
You may use this website for lawful purposes only. You agree not to:
Submit false, misleading, or fraudulent information in any form
Try to break, hack, or interfere with the website or its security
Copy, scrape, or reuse our content for commercial purposes without written permission
Use the website to harass, spam, or harm anyone
We work to keep the information on this website accurate, but it is general information only.
Pricing examples, timelines, and payment amounts shown on the site are estimates for illustration.
Your actual price and timeline will be set out in your written estimate and contract.
3. Free Inspections and Estimates
Our basic inspections and estimates are free and come with no obligation to hire us; Unless a contract has been signed
An inspection is a visual assessment of your roof's condition on the day we visit.
It is not a guarantee of future performance or a structural engineering report.
Estimates are based on what we can see and measure at the time. If we open up your roof and find hidden problems (such as rotted or damaged decking, structural issues, or previous bad repairs), the price may change.
We will tell you before doing any additional work, and additional work requires your written approval.
Estimates are valid for 30 days unless the written estimate says otherwise. Material and labor costs can change after that.
4. Insurance Claim Assistance: What We Do and Do Not Do
We help homeowners document storm damage and understand the claims process.
Here is what that means and what it does not mean.
What we do:
Inspect your roof and document visible damage with photos and measurements
Provide documentation and estimates you can share with your insurance company
Meet with your insurance adjuster at your property when you ask us to
Answer questions about roofing scope and materials
What we do not do:
We do not guarantee that any claim will be approved.
Your insurance company alone decides whether to approve a claim, how much to pay, and whether to reverse a denial.
Results described on this website reflect past experience and do not predict your outcome.
We are not your insurance agent, public adjuster, or attorney.
We do not give legal advice or insurance coverage opinions. We cannot interpret your policy for you
in a legal sense or negotiate your claim as your legal representative. If you want that kind of help,
you can hire a licensed public adjuster or an attorney.
We do not file false claims, inflate damage, or promise to waive, absorb, or rebate your insurance deductible.
Your deductible is your responsibility under your policy and Georgia law.
You are always free to choose your own roofing contractor. Your insurance company cannot require you to use us or anyone else.
5. Your Insurance Claim: Your Responsibilities
If you file a claim, you agree to:
Give your insurance company accurate and complete information
Report damage to your insurer promptly and follow the deadlines in your policy
Tell us truthfully about your claim status, prior claims, and prior repairs
Understand that you remain responsible for the full cost of the work if your insurance
company denies the claim or pays less than the contract price, unless your written contract says otherwise
Insurance payments often come in stages (an initial payment, then recoverable depreciation after the work is complete).
Timing is controlled by your insurance company, not by Titan.
6. Contracts, Pricing, and Payment
No roofing work begins until you and Titan sign a written contract.
The written contract controls over anything stated on this website, in an ad, or in a conversation.
Your contract will include the scope of work, materials, price, payment schedule, and warranty details.
In General:
A deposit or your deductible will be required before materials are ordered or work is scheduled
Insurance Jobs:
You pay your deductible as stated in your contract, and the remaining insurance proceeds are paid as they are received
Final payment is due when work is complete and you have done a final walkthrough
Late payments may be subject to interest or collection costs as allowed by Georgia law and as stated in your contract
Change orders (any change to the scope or price) must be agreed to in writing.
7. Financing
We may offer you the option to apply for financing through independent third-party lenders.
Please Understand:
Titan is not a lender and does not make credit decisions. Approval, interest rates, and terms are decided only by the lender, based on your credit and application.
Payment examples on this website are for illustration only. Your actual rate, term, and monthly payment may be different.
Promotional offers (such as "same as cash" periods) have conditions set by the lender. Read the lender's full terms before you accept.
Financing is always optional. You are free to pay another way.
Your financing agreement is between you and the lender. Please review it carefully.
8. Your Right to Cancel
Under the Federal Trade Commission's Cooling-Off Rule, if you sign a contract for $25 or more at your home or at a location that is not our regular place of business, you generally have three business days to cancel without penalty.
Your contract will include a Notice of Cancellation form with instructions.
If your contract is tied to an insurance claim, you may also have additional cancellation rights under Georgia law or your contract.
Please read your contract carefully.
9. Warranties
Your roof may be covered by two types of warranty, as described in your written contract
Manufacturer warranty:
Provided by the shingle or material manufacturer (for example, Owens Corning) on the materials.
Terms, coverage, and registration requirements are set by the manufacturer.
Workmanship warranty:
Provided by Titan on our installation work, for the period and on the terms stated in your contract.
Warranties generally do not cover damage caused by storms or severe weather
(your homeowner's insurance is meant for that), lack of normal maintenance, work done by others after our installation,
alterations to the roof, or normal wear. Please read your warranty documents for the full details.
10. Scheduling, Weather, and Access
Roofing is weather dependent. We may need to reschedule for rain, wind, heat, or safety reasons.
Dates we give you are targets, not guarantees.
Material delays, permit timing, and inspections can also affect scheduling.
You agree to give our crew reasonable access to your property, including driveways, work areas, and, where needed, the attic.
Please tell us about anything that could be damaged by vibration during tear-off, such as wall hangings, attic items, or fragile belongings.
We take reasonable steps to protect your property, but we ask you to remove or secure valuables beforehand.
Please tell us about underground lines, sprinklers, satellite dishes, solar panels, or other items near the work area.
11. Property Owner Responsibilities
By requesting services, you confirm that:
You own the property or have the legal authority to approve work on it
You have told us about any HOA, historic district, or lender requirements that may apply
The contact information you give us is accurate
12. Communications Consent (Calls, Texts, and Email)
When you submit a form, call us, or request service, you agree that Titan Roofing Pros
may contact you about your request by phone, text message (SMS),
and email, including appointment reminders, estimates, claim updates, and follow-up.
Text messages (SMS):
By checking the consent box on our forms, you agree to receive text messages from
Titan Roofing Pros at the number you provided, including messages sent using automated technology.
Consent to receive texts is not a condition of buying any goods or services.
Message frequency varies. Message and data rates may apply.
To stop texts at any time, reply STOP. For help, reply HELP or call (404) 207-9189.
Carriers are not liable for delayed or undelivered messages.
We do not sell or share your phone number or text consent with third parties for their own marketing.
See the Privacy Policy above for details.
Email:
You can unsubscribe from marketing emails at any time using the link at the bottom of the email.
We may still send you service-related messages about an active project.
13. Reviews, Testimonials, and Project Photos
Reviews and testimonials on this website reflect the experiences of the individuals who gave them. Your experience may be different. Results depend on many factors, including your policy, your insurance company, and the condition of your roof.
If you give us a review, photo, or testimonial, you allow us to display it on our website and marketing materials.
We will not publish your full address or sensitive personal details without your permission.
14. Intellectual Property
All content on this website, including text, logos, graphics, photos, and design, belongs to Titan Roofing Pros or is used with permission, and is protected by copyright and trademark laws. You may view and print pages for your personal use.
You may not copy, reproduce, or distribute our content for commercial use without our written permission.
15. Third-Party Links and Services
Our website may link to other websites, such as financing lenders, review sites, or social media.
We do not control those sites and are not responsible for their content or practices. Visiting them is at your own risk.
16. Disclaimer and Limitation of Liability
This website and its information are provided "as is." To the fullest extent allowed by law:
We make no promises that the website will always be available, error free, or secure
We are not responsible for losses that result from your reliance on general information on this website
Titan's total liability to you for any claim related to this website is limited to the amount you paid us, if anything, for the services at issue
We are not liable for indirect, incidental, or consequential damages related to this website
Nothing in these Terms limits any rights you have under your written contract or any rights that cannot be limited under Georgia or federal law. Our liability for the roofing work itself is governed by your written contract and applicable law.
17. Indemnification
You agree to be responsible for any claims or losses that result from false information you give us or from your misuse of this website.
18. Governing Law and Disputes
These Terms are governed by the laws of the State of Georgia, without regard to conflict of law rules.
If you have a concern about our service, please contact us first at (404) 207-9189 or [email protected]. We want a chance to make it right, and most issues can be resolved with a conversation.
If a dispute cannot be resolved informally, it will be handled in the state or federal courts located in Clayton, Georgia, and you agree to that location. Your written contract may contain its own dispute resolution terms, which will control for the roofing work.
19. Changes to These Terms
We may update these Terms from time to time. When we do, we will change the "Last Updated" date at the top of this page. Using the website after changes are posted means you accept the updated Terms. Changes do not affect a written contract you have already signed.
20. Severability
If any part of these Terms is found to be unenforceable, the rest will stay in effect.
21. Contact Us
Questions about these Terms? We are happy to help.
Titan Roofing Pros LLC Atlanta, Georgia 30318
Phone: (404) 207-9189
Email: [email protected]
Hours: Monday to Saturday, 9:00 AM to 6:00 PM
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